Shipping policy
Shipping Policy
At Health Momentum, we're committed to getting your order to you as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been confirmed.
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Orders are processed Monday to Friday, excluding public holidays.
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Once your order has been dispatched, you'll receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times are:
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Australia: 5–12 business days
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New Zealand: 6–14 business days
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United States: 7–15 business days
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Canada: 7–15 business days
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United Kingdom: 7–15 business days
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Other International Locations: 7–20 business days
Please note that delivery estimates may vary during peak seasons or due to customs processing, weather events, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout unless a free shipping promotion is being offered.
Order Tracking
Once your order has been shipped, you'll receive an email containing your tracking details. Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly before placing your order. Health Momentum is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Orders
If your package appears delayed or has not arrived within the estimated delivery timeframe, please contact our support team. We'll work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: healthmomentum.1@gmail.com